Job Snapshot

Employment Type:
Job ID:

Job Summary

[Bilingual IT support wanted] 
[Validworking status in Japan required]
An internationally famous company is looking for a Japanese-speaking IT support. 
"What's in for me?"
1. Fast-pace and challenging environment 
2. Working with a strong and capable team.
3. Working with new technology and implementing global projects. 
4. Postive and healthy working environment. 
Job Description
This position is for IT support of about 200 workers. Supporting all kinds of infrastructure support ranging from office 365 desktop support, network, server support. 
  • Help desk phone support, ticket order management 
  • Installation of new PCs and laptops and user deployment 
  • Supporting remote access VPN users using tools such as WebEx and Remote Desktop 
  • Management of company PCs, printers, servers and related equipment 
  • Network (switches/routers) expereinces in replacement, configuration, 
  • End user support, license tracking, PC maintenance, upgrades, configurations 
  • Management of system administration groups 
  • Vendor management such as product purchase quote
Top skillsets:
1. Fluent Japanese
2. Infrastructure support (Office 365/ network/etc). CCNA preferred.
3. Strong customer service skills.

Company type:  IT company

Title: IT support engineer

Location: Tokyo

Salary:  4 mill/yr – 8 mill/yr (Negotiable)

Type of employment: Temp to Perm.

Working hours: 9:00 – 18:00 (Flexible working hours)

Holidays/vacations: Weekends and national holidays

Social insurance: Yes

Probation period: 6 Months

Additional benefits Visa Sponsorship from offshore applicants, commutation fee, free meals, insurance